Return key not working on Mac: 5 quick fixes

Is the Return key not working on your Mac? Not only is this glitch frustrating, but it also seriously hinders the functionality of your device.

Try these five simple steps to get it working again.

Solved: Return button not working on MacBook

Before you dive into the tips, make sure you check your MacBook for any physical damage. If you've dropped your device or something has landed on top of your keyboard, your Return key might be broken. In this case, you'll need to book your Mac an appointment at a local Apple-approved repair center. Now, to the fixes.

1. Restart your MacBook

Like many MacBook issues, sometimes a simple restart is all we need. Take a moment to restart and reboot your Mac from the main Apple menu. This may be the only tip you need to fix the Return key not working on your Mac.

2. Check for malware

When random keys stop working, this can also be a sign of malware. It's time to run your antivirus software and check.

Extra tip: Mac optimizing utility CleanMyMac has a powerful Protection feature that can scan your device quickly for Mac-specific threats; here's how it works:

1. Open CleanMyMac (get your free trial here).
2. Select Protection > Scan > Remove.

3. Update your macOS

If your Mac is virus-free, it's time to check that you're running the latest macOS version. Not only does this help solve glitches and known bugs, but it also keeps your Mac optimized and running at its best. Here's a quick reminder of how to update macOS:

• Select the Apple menu > System Settings > General > Software Update.
• Click Update Now and follow the steps shown on your screen to install a new macOS version.

4. Delete keyboard preferences file

In some cases, if keyboard preferences file has been corrupted, it may cause some keys to stop working. To fix it, you will need to delete this file. Here's what to do: 

1. In the Finder, click the Go menu in the menu bar.
2. With the Option key pressed, click Library. 
3. Go to Preferences and send this file to the Trash: com.apple.keyboardtype.plist or com.apple.HIToolbox.plist
   (You will see one of them in the folder)
4. Restart your Mac. 

5. Reset SMC and NVRAM 

If the problem is caused by a temporary issue with power management or a system glitch, resetting NVRAM and SMC can sometimes help. If you have a Mac with Apple silicon, just restart it. 

To reset NVRAM (non-volatile random access memory) on an Intel-based Mac, follow these steps: 

1. Shut down your MacBook. 
2. Press and hold the power button together with the Command+Option+P+R keys until you hear the startup sound.

To reset SMC (System Management Controller), do this: 

1. Shut down your MacBook.
2. Press and hold the power button together with Shift+Control+Option on the left of your keyboard for 10 seconds.
3. Release the keys and turn on your Mac.

Now you know exactly what to do when Return button is not working on your MacBook.