Screenshot on Mac not working? Try these fixes

5 min read

So you've encountered the screenshot not working on Mac issue? Don't stress; you're not the only one.

The screenshot feature is a versatile and indispensable tool for many users, so when it stops working correctly, you'll need a quick fix — that's where we come in.

We've got five great tips a little further down that'll get the screenshot function back up and running; let's start with the basics.

Why can't I screenshot on my Mac?

Unfortunately, there isn't one definitive reason users encounter the screenshot not working on Mac issue. It's just one of those things — system glitches and bugs, corrupt applications, and low storage space could all play a factor. It may be hard to identify why it happens, but luckily, it's easy to fix. 

How to take a screenshot

For those who need a quick reminder or those new to the world of MacBooks and Apple, here are three easy ways to take screenshots using keyboard shortcuts:

  • To take a full-screen screenshot, press Command - Shift - 3.

  • To make a screen selection screenshot, press Command - Shift - 4.

  • To screenshot a specific window or menu, hover your cursor over it and press Command - Shift - 4 - Spacebar.

Screenshots, by default, are saved to your Desktop. Here's how to adjust the location:

  1. Press Shift - Command - 5 to open the screen capture panel.

  2. Click Options and select your desired location under Save To.

OK, let's dive into the fixes.

Screenshot on Mac not working fixes

Before we get into the main troubleshooting tips, make sure you take a moment to restart your device from the main Apple menu. This could solve your issue completely and save you some serious time.

Once you've done that, work your way through the five tips below.

1. Check your shortcut settings

The top of today's list is to check your shortcut settings. These may have been altered if you share your device with multiple users; here's how to check:

shortcut settings

  • From the main Apple menu, select System Settings > Keyboard > Keyboard Shortcuts > Screenshots.
  • Make sure all the options in the list are checked.

Now test the screenshot function to see if this fix worked. Head to the next one if you're still having problems.

2. Check for system updates

If your Mac isn't utilizing the latest macOS version, you might encounter glitches, like Mac screenshots not working. It's easy to check for updates and install them, so it's worth keeping on top of this simple task. Here's how:

System Preferences - Software Update

  • Select System Settings from the main Apple menu.
  • Go to General > Software Updates.
  • Here you'll see if any updates are available for your device.
  • Follow the instructions to install it.

3. Check your storage space

Screenshots might seem innocent, but if you let them build up, they'll eat away your available storage space, especially if you use the screen record function. If your device starts running low on space, you'll encounter all kinds of performance issues and application bugs. Here's how to check how much free storage your Mac has:

System Preferences - Storage

  1. Select the main Apple menu > System Settings > General > Storage.

  2. Wait for the screen to load and view the breakdown of your Mac's storage.

If your Mac is bogged down with applications, files, and folders, it's time for a clean-up; freeing up space will help your Mac run smoothly.

A great way to clean up your MacBook and rid yourself of unnecessary files and screenshots is with a dedicated cleaner tool, like our personal favorite — CleanMyMac X. Its Large & Old Files module is perfect for sorting through built-up clutter. It quickly performs a deep system scan and pulls together all your folders and files in one place, allowing you to sort them by kind, size, or last accessed date. It's a great way to locate forgotten files that take up valuable space on your Mac.

Here's how to declutter your Mac the easy way:

LAOF module of CleanMyMacX

  • Open the application or download it for free here.
  • Select Large & Old Files from the sidebar.
  • Click Scan.
  • Sort through your clutter, select items you no longer need, and finally, click Remove.

4. Reset your NVRAM

Resetting your NVRAM, or non-volatile random-access memory, is well known for solving many issues on a MacBook, just like the one in this article. Here's how to reset NVRAM on an Intel-based Mac:

  1. Shut your Mac down and turn it back on while pressing the following keys

    Option - Command - P - R. 

  2. After 20 seconds, release the keys.

      On Apple silicon devices, it's not officially possible to reset your NVRAM anymore; however, many users report that simply turning their devices off and waiting for 30 seconds to turn them back on achieves a sort of NVRAM reset — worth a go.

      5. Check for malware 

      If you're still wondering how to enable screenshots on a Mac after trying the above tips, it's time to consider something more sinister is at play.

      Malware continues to get increasingly sophisticated, so strange system glitches could be a big indicator that your Mac is suffering from an attack.

      It's time to run your antivirus software and check. If you rely solely on Apple's built-in XProtect, antivirus technology to keep your device safe, here's a friendly reminder that it simply won't do! 

      Apple is great, but let's face it, they're not security experts; when it comes to keeping your Mac protected and your private and personal data safe, it's an investment that can't be ignored.

      Do your research and invest in an application that meets your needs. The tool we mentioned in tip 3 — CleanMyMac X — has a great Malware Removal module that performs powerful system scans and offers real-time protection against attacks.

      Looking for further insights on antivirus software? Check out this helpful article called top trusted antivirus for macOS.

      Well, we've come to the end of this article. The screenshot tool is undoubtedly a core feature, so it is understandable why users get frustrated when it stops functioning, but hopefully, thanks to these five easy-to-follow tips, you should no longer be asking why won't my Mac take a screenshot.

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